Frequently Asked Questions

  • 1. What types of photography and videography do you offer?

We offer a wide range of professional services, including corporate headshots, conferences, corporate events, product photography, lifestyle photography, promotional videos, event videography, and social media content.

  • 2. Do we charge additional for post editing?

No, all post editing of photos and videos are inclusive of our packages. Except for our content creation photos as these do not include edited photos, only post-ready and edited videos.

  • 3. Do you offer corporate and event packages?

Yes. We offer flexible corporate and event packages that can be tailored to your requirements, event size, coverage duration, and content needs.

  • 4. Can you provide both photography and videography for the same event?

Absolutely. Our combined photography and videography services provide seamless coverage, ensuring all key moments are professionally captured.

  • 5. Do you offer corporate headshots?

Yes. We provide professional corporate headshots both in our studio setups and on location, ideal for LinkedIn profiles, company websites, marketing materials, and corporate profiles.

  • 6. Can you set up a studio at our office or event venue?

Yes. We can create a professional on-site studio setup for corporate headshots, portraits, branded content, and event photography.

  • 7. How far in advance should I book?

We recommend booking as early as possible, particularly for large corporate events, conferences, and peak periods. However, we will always do our best to accommodate last-minute requests based on availability.

  • 8. How do I book?

Once you have accepted your quotation and your invoice has been issued, your booking is exclusively reserved upon receipt of the required non-refundable deposit, securing our services.

  • 9. How long does event coverage take?

Coverage can range from a few hours to full-day or multi-day events. Packages can be customized according to your schedule and specific requirements.

  • 10. How will I receive my photos and videos?

Your final content is delivered digitally through a secure online gallery or agreed digital delivery platform. Delivery timelines will depend on the type and volume of content required. Only packages whereby USB’s have been included, physical delivery will be arranged accordingly.

  • 11. Are the photos professionally edited?

Yes. All selected photographs receive professional editing and colour correction to ensure a consistent, polished, and high-quality final result with the exception of the photos contained within the content creation packages.

  • 12. Can you provide branded or promotional video content?

Yes. We can create professional video content for corporate communications, marketing campaigns, social media, promotional material, interviews, and brand storytelling.

  • 13. Do you travel for events?

Yes. We are available for local, national, and destination bookings. Travel requirements and costs can be discussed when preparing your quotation.

  • 14. Can we request specific shots or video content?

Definitely. We encourage clients to share their shot lists, branding guidelines, key people, important moments, and creative requirements before the event.

  • 15. Do you offer same-day or express delivery?

Express and same-day delivery may be available depending on the project, schedule, and volume of content. Please discuss your requirements with us when booking.

  • 16. What happens if the event runs longer than planned?

We understand that events donโ€™t always run precisely to schedule. As a courtesy, we are happy to accommodate an additional hour or two of coverage at no extra charge. Additional fees will only apply where an event extends significantly beyond the agreed coverage period and requires several additional hours of service. Additional coverage can generally be arranged at an agreed hourly rate, subject to our availability on the day.

  • 17. How do I get a quote?

Simply contact us with your event date, location, type of photography or videography required, and coverage duration. We will recommend a suitable package and provide a customized quotation.